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Questions about the study, your data, or the Tester Program — we're happy to help.

Email

general@shoescanlab.com
We typically reply within 1–2 business days.

Phone

(617) 893-3372
Monday–Friday, 9am–5pm Eastern.

Business

Solestice Labs
Tubman Technologies LLC
Massachusetts, USA

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To ask what information we hold about you, or to have your submissions or contact details deleted, email general@shoescanlab.com with the address or phone number you used, and we'll take care of it. See the Privacy Policy for details.